Privacy Notice
The protection of your personal data is very important to us. If you have any questions or would like more information about privacy at Divorce.ie, please contact info@divorce.ie with the subject 'Privacy Query'. Continuous technological development, changes to our services, changes to laws, or other reasons may require us to amend our Privacy Notice. We will make changes to this Privacy Notice regularly and we ask that you keep yourself informed of its contents. This Privacy Notice is valid for the Divorce.ie website owned by Divorce Services Ireland (The Dispensary, 1 The Mall, Lucan, Co. Dublin, Ireland, K78 ET20). In this Privacy Notice we provide information about the processing of personal data while using our Services. Personal data is any data that can be used to identify you.
1. Party responsible for data processing
The controller of the personal data we process is Divorce.ie, (1 The Mall, Lucan, Co. Dublin, Ireland, K78 ET20), e-mail: info@divorce.ie
2. Data protection officer point of contact
You can reach our data protection officer at info@divorce.ie with the subject 'Privacy Query'.
3. Your rights
You have the following rights with respect to your personal data:
3.1 General rights
You have the right to information, access, correction, deletion, restriction of processing, objection to processing, and data portability. If processing is based on your consent, you have the right to revoke it at any time.
3.2 Rights to object to processing of data based on legitimate interests
Article 21(1) EU General Data Protection Regulation (EU) 2016/679 ("GDPR") gives you the right to object at any time for reasons arising out of your particular situation against the processing of personal data relating to you when your data is processed under Article 6(1)(e) or Article 6 (1)(f) GDPR. This also applies to profiling. If you object, we will no longer process your personal data unless we can establish compelling and legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing aids the enforcing, exercising or defending of legal claims.
3.3 Rights to object to direct marketing
If we process your personal data for the purpose of direct marketing Article 21(2) GDPR gives you the right to object at any time to the processing of your personal data for the purpose of direct marketing; this also applies to profiling, insofar as it is associated with direct marketing.
If you object to processing for the purpose of direct marketing, we will no longer process your personal data for this purpose.
3.4 Right to complain to a supervisory authority
You also have the right to complain to a relevant data protection supervisory authority about our processing of your personal data.
4. The processing of personal data when using the Services
We process your personal data using the legitimate interest's legal basis, except in specific circumstances where you provide consent or where the processing is necessary for a contract that you have with us or where you have asked us to take specific steps prior to entering into a contract. We apply appropriate safeguards to protect your privacy and we process your personal data for the following purposes: -Providing you with customised and more relevant professional services. -Providing, securing, maintaining and improving our Services for our users. -Developing new products and features related to the service we provide. -Understanding how users use our Services so that we can improve the performance and provide better services to our users. -Direct marketing to users of our services about our Services or related services. -Research that improves the clients experience of our Services and improves our Services. -Assisting you with registering on our platform. -Complying with legal obligations and resolving disputes. When you use our Services, we process these types of personal data: -Personal Identifying information such as your name, addresses, telephone numbers or email addresses. -Personal details such as age, sex, date of birth. -Electronic identification data such as IP addresses, cookies, date and time of the inquiry, time, request contents, amount of data transferred, website receiving the request and language. -Data that your browser or device makes available. -Financial identification data such as credit or debit card numbers. -Data about your interaction with our services. -Security details such as passwords related to our Services.
5. Contact by e-mail or contact form
When you contact us by e-mail, we will store the data you provide (your e-mail address, possibly your name and telephone number) so we can answer your questions. Insofar as we use a questionnaire to request entries that are not required for contacting you, this information serves to substantiate your inquiry and improve the handling of your request. Your message may be linked to various actions taken by you on the Divorce.ie website. Information collected will be solely used to provide you with support relating to your Divorce and better understand your feedback. A statement of this information is expressly provided on a voluntary basis and with your consent, art. 6 par. 1a GDPR. As far as this concerns information about communication channels (such as your e-mail address or telephone number), you also agree that we may also, where appropriate, contact you via this communication channel to answer your request. You may of course revoke this consent for the future at any time. We delete the data that arises in this context after saving is no longer required, or limit processing if there are statutory retention requirements.
6. Specific functions of the Services
6.1 Divorce.ie Account
You can create a Divorce.ie account for free. If you create a Divorce.ie account you will receive personal, password-protected access and can view and manage the data you have stored in your Divorce Hub account. Divorce.ie account creation is voluntary but may be required to fully use the functionality of some of our Services. On creation of a Divorce.ie account you consent to share programme progress data with your spouse for the purposes of expediting a transition through the program. You can manage, modify and request deletion of all information in your Divorce.ie account. The legal basis for this processing is Article 6(1)(a), (b), and (f) GDPR.
6.2 Divorce.ie Program
When you use the Divorce.ie Program for the purpose of booking an appointment with a Mediator and/or Solicitor and other related functionality, you agree to us sending your personal data, required for the Divorce.ie Program, to the Mediator and/or Solicitor so that the Mediator and/or Solicitor can confirm your appointment. The legal basis for this processing is Article 6(1)(b) GDPR.
7. Use of Cookies
Cookies will be stored on your device during the use of our website. Cookies are small text files that are stored on your hard drive assigned to the browser you use, and through which the place where the cookie is set accrues certain information. Cookies cannot run any programs or transmit any viruses to your device. They serve to make the website more efficient overall. We also use cookies to be able to identify you in subsequent visits. This website uses the following types of cookies, whose extent and function are explained in the following:
7.1 Transient Cookies
These cookies are automatically deleted when you close your browser. This includes session cookies in particular. These save a "session ID" with which different requests from your browser can be assigned to the joint session. This allows your device to be recognized again when you return to our website. Session cookies are deleted when you log out or close your browser.
7.2 Persistent Cookies
These cookies are automatically deleted after a set duration that can vary depending on the cookie. You can delete cookies in your browser security settings at any time.
8. Analysis
For the purposes of analysing and optimizing our websites, we use different services that are described in the following. This allows us to analyse, for example, how many persons visit our site, which information is requested the most, and how persons and professionals find the website. The data that we collect includes the websites from which a person in question arrives at a website ("referrer"), which subpages on the website are accessed and how often, and the length of time for which a subpage is viewed. This helps us to develop and improve our website to be friendlier. The data collected does not serve to personally identify individuals. Anonymous or highly pseudonymous data will be collected. The legal basis for this is article 6, par. 1 f of the GDPR.
8.1 Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). This use covers the Universal Analytics operating mode. This makes it possible to assign data, sessions, and interactions across multiple devices to a pseudonymous Professional ID and thus analyse a Professionals activity across devices. Google Analytics uses cookies that allow your use of the website to be analysed. The information generated by the cookie through your use of this website is generally transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be truncated in advance within the member states of the European Union or other contracting states party to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted from your browser in the context of Google Analytics will not be conflated with other Google data. Google will use this information in this website operator's order to evaluate your use of the website so that reports about website activity can be compiled and other services connected to website and internet use can be rendered for the website operator. Our legitimate interest in data processing is also for these purposes. The legal basis for the use of Google Analytics is article 6, par. 1 f of the GDPR. The data sent by us and connected to cookies, user information (such as user ID), and promotional IDs are deleted after 14 months after the last use of our services. Data whose storage period has expired is automatically deleted once a month. More information on the terms and conditions of use and data protection can be found at https://www.google.com/analytics/terms/us.html and https://policies.google.com/?hl=en. You can prevent cookies from being stored through the relevant setting in your browser software; however, please note that if you do so, not all functions of the website may be able to be used to their full extent. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing https://tools.google.com/dlpage/gaoptout?hl=en. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent Universal Analytics collection across various devices, you must perform the opt-out on all systems in use.
8.2 Google Tag Manager
For transparency reasons, we would like to mention that we use Google Tag Manager. Google Tag Manager does not itself collect any personally identifiable information. Tag Manager makes it easier for us to incorporate and manage our tags. Tags are small elements of code that serve to measure traffic and user behaviour, record the effects of online advertising and social channels, establish remarketing and focus on target groups, and test and optimize websites, among other things. If you have deactivated, this will be taken into account by Google Tag Manager. For more information about Google Tag Manager, see: https://www.google.com/analytics/tag-manager/use-policy/
9. Data Transmission
Your data will not be transmitted to third parties as a general rule unless we are legally obligated to do so or the transfer of data is necessary for implementing the contractual relationship or you have given prior express consent to have your data transferred. External service providers and affiliated companies, such as online payment vendor's communication agents, will only receive your data to the extent necessary to process your request. In these cases, however, the extent of data transmitted is kept to the necessary minimum. If our service providers come into contact with your personally identifiable information, we will make sure that this complies with the regulations of data protection laws in the same way through the course of processing the order in accordance with article 28 of the GDPR. Please note the vendor's respective data privacy policy as well. The respective vendor is responsible for the content of third-party services, although we review services for compliance with legal requirements to a reasonable extent. We emphasize processing your data within the EU/EEA. However, it may happen that we use service providers who process data outside the EU/EEA. In these cases, we make sure that a reasonable level of data protection is established with the recipient before transmitting your personally identifiable information. This means that a level of data protection is reached through EU standard contracts or an adequacy decision that is comparable to the standard within the EU.
10. Data Security
We have taken extensive technical and operational security precautions to protect your data from being accidentally or intentionally manipulated, lost, destroyed, or accessed by unauthorized persons. Our security measures are reviewed regularly and updated in keeping with technological advances.
Last updated on 19th December 2020.
